Wednesday, 3 April 2019

Online communications team

By Jessica Wooley

SECASA is the only CASA with 2 workers dedicated to providing an online outreach service. Because of this we have a large online presence which includes five web sites, feeds on Facebook, Blogger, Twitter, Google Plus, YouTube and 4 other social media platforms.


SECASA’s main website [] was visited 339,930 times in 2017/18 financial year. Our site designed for young people, was visited 4,730 times, and our Sexual Assault Report Anonymously (SARA) website, where people can report incidents of sexual abuse anonymously, was visited 7,693 times.

Social media

Our social media has also gained significant reach, with SECASA’s Facebook posts being viewed over 563,000 times, and Twitter feed being viewed over 123,000 times.
Social media platforms have proved to be a great way to engage with people affected by sexual abuse. Our online community consists of past and current clients as well as people who have never formally engaged with our service. It is a valuable way of disseminating information and gathering feedback. Our social media community continues to be a vocal and responsive part of our community outreach services.
Facebook meme for IWD 2018


In January 2018 we made a submission to and were then invited to speak with the Parliamentary Joint Committee on Law Enforcement about our submission for their ‘Inquiry into the impact of new and emerging information and communications technology’.  Our submission focused on the role the Internet, and particularly the Internet of Things, plays when it comes to intimate partner violence. In October 2018 SECASA made a submission to the Telecommunications and Other Legislation Amendment (Assistance and Access) Bill 2018. This Bill is for an Act to amend the law relating to telecommunications, computer access warrants and search warrants, and for other purposes.
Our submission focused on how important it was for victims of family violence and sexual assault to have privacy both online and in their devices.

Secondary consultations

As well as creating and maintaining our online services, the IT team provide secondary consultations to various health and human service departments and agencies, advocacy and research on issues relating to technologically facilitated violence, support and expertise to community auspiced online services and community education to schools, parent groups and community groups.
One example is PartnerSPEAK (, an online forum board which provides advocacy and support for the family and partners of people who have been found to have child sexual abuse and child exploitation material on their computers. Usually the first time the partner knows anything about this is when the police knock on their door with a warrant to remove all the electronic devices from the house. SECASA has been supporting PartnerSPEAK since 2012, answering questions on their forum when they are related to our field of expertise, and assisting the administrators with debriefing and support.


In 2017/2018, Team Leader of ICT, Juliet gave a variety of talks relating to online safety, technology and social media.
Talks given 2017/18 financial year:
  • Early in Life Mental Health Service talk - iPhones, iPads, Games & Screen Time – Social Media & Healthy Development training day, July 2017
  • Cybersafety worshops for the Bayside Glen Eira Kingston Local Learning & Employment Network (BGKLLEN) professional development day for school personnel, youth workers, social workers and other professionals working directly with young people, August 2017
  • Child Protection talk on sexual and physical safety both interpersonally and in cyber space, September 2017
  • Three internal presentations to SECASA staff about cybersafety/technologically facilitated violence
  • 2017/18 SECASA was funded to running a series of workshops through the Carer Kafe initiative for DHHS foster and kinship carers. The talks are on “Young People and Technology” and training has taken place all over Victoria.
  • The communication team also runs cybersafety groups for SECASA clients aged 12-16 about being safer online. Over the 2017/18 financial year four of these groups were run.
    Catching the commuter plane to Mildura for the Carer Kafe workshops.

Special projects for 2017/18

Adult survivors of sexual assault often have difficulties with oral care and visiting the dentist. In 2018 SECASA, in conjunction with Dr Zacs, created a series of videos for survivors and dental health professionals. The 7 videos for survivors address topics such as common trauma reactions when visiting the dentist, home care, choosing a dentist, why oral health is important and tips for making dental visits less traumatic. The series of 3 lectures for dental staff are about working with sexual and family violence survivors using a trauma informed approach. The dental videos are now live on SECASA’s YouTube channel.
See the videos here:
Dental lectures
Survivor tips

Conference video

In May 2017 our manager Carolyn Worth was invited to be a keynote speaker at the Loughborough University conference in the UK. The topic was “Online reporting of sexual assault and harassment. Is it effective?” She was unable to attend in person so we created a video of her talk. You can see it here:

Flip and Learn project

There are a lot of situations when people, including children and young people, aren’t safe online. Many of these involve behaviour that exploits someone and some are to do with sex and people agreeing, or not agreeing, to be involved in sexual activities online. Studies showed that young people in residential care were especially vulnerable to online exploitation. In 2017 SECASA collaborated with the Centre for Excellence in Child and Family Welfare  to create resources for the residential care sector. The result was an online course on being safer online for residential care staff and a series of Flip and Learn cards to be used with teenagers about being safer online. The cards are designed to encourage discussion about online safety. There are 28 cards colour coded into six subjects: Sexting, Digital Footprints, Online Pornography, Online Grooming, Cyberbullying, Scams and Identity theft. Download the cards and the discussion guide here.

Where you can find us

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